Putra, Dita Riyanto, and Joao Dos Reis Calderia. “ANALYSIS OF PUBLIC SERVICES IN URBAN CITY USING SERVQUAL DIMENSIONS”. DIVERSITY Logic Journal Multidisciplinary 3, no. 1 (July 18, 2025): 28–40. Accessed April 16, 2026. https://syntificpublisher.com/index.php/diversity/article/view/130.