PUTRA, D. R.; CALDERIA, J. D. R. ANALYSIS OF PUBLIC SERVICES IN URBAN CITY USING SERVQUAL DIMENSIONS. DIVERSITY Logic Journal Multidisciplinary, [S. l.], v. 3, n. 1, p. 28–40, 2025. DOI: 10.61543/div.v3i1.130. Disponível em: https://syntificpublisher.com/index.php/diversity/article/view/130. Acesso em: 16 apr. 2026.